General Questions

Can I rent laptop/netbook computer for multiple hours? Yes.

How is the rental fee computed? Precharged for 1st Hour then charged by Minute Increments calculated by Hourly Rate divided by 60.

What is expected battery life? 2-4 Hours.

Is the laptop/netbook equipment warranted while I rent it? Yes.
The hardware is warranted but the software/internet connection is not.

What happens i f I lose or damage the laptop/netbook rental equipment? You are responsible for loss or damage. Please see LaptopsAnytime's Terms and Conditions and for more information, contac t your insurance company.

What do I do if the rental laptop/netbook is not functioning properly? Call customer service at #877.836.3727.

I am going out of the wireless area. Do you restrict where I can take the laptop/netbook computer? Please see Terms and Conditions for each location.

When I return a rental, what happens to any software or data I have left on it? Our Laptops/Netbooks are wiped clean to protect your privacy.

Can I store data on the drive temporarily? Yes, however we recommend that you take advantage of the USB port and store data or files. If the device reboots anytime during the rental all data if scrubbed an d the C drive is reimaged.

Questions about What's Included?

What operating system comes with your standard laptop/netbook computer? Windows 7

What other software do you include? MS Office 2007, Adobe Acrobat Pro, IE8, Firefox, Chrome

What if I get a virus? A simple restart/reboot reimages the computer.
N OTE: Save your work to a removable drive first. All equipment is provided is guaranteed to be 100% virus free when delivered to you.

Questions about Costs & Payment

Are there any hidden fees? No.

Do you place a hold or deposit on my credit card? Yes, in some cases it depends on the location and terms and conditions of the rental. All holds are typically removed from the card within 48 hours.